On Demand Reporting: video series

Producer + Writer + Design + Motion Graphics + Editor + Voiceover

How this series solved a problem:

Video is valuable when it can replace a touchpoint that is repetitive & mind-numbing with automation. I was asked to look at what questions kept coming in to the Ethics Helpline Mailbox. At the top of the list was the difficulty or understanding how the training metrics could be accessed & assigned. Up until this point, someone had to stop the job they were hired for in order to email an explanation or arrange a meeting to train teams. I created a series of these very short, to the point videos that empowered the audience, freed up our Ethics team, & reduced the Ethics Helpline Mailbox was dramatically reduced.